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Behavior Leadership Qualities Role Model Self awareness

Are You a Chart-Topping Leader?

You may be familiar with the term Net Promoter Score. It’s a metric originally used to measure customers’ recommendations to other prospects to use a brand, product, or service. The question used is simple.

Would you recommend this brand, product, or service to others? 

Customers would score from 1 to 10, 10 being the highest.… Read the rest

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Care Choices Leadership Qualities Self awareness

The most important decision in your life

When flight attendants give their pre-flight safety instructions, one thing they tell you is that, in the case of a drop in cabin pressure, be sure to place the oxygen mask over your own face first before assisting anyone else, even your own children. 

This instruction strongly contradicts most parents’ instincts.… Read the rest

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Coaching Growth Leadership Marketing Self awareness

Image is Everything! But is that really what matters most?

Remember the tennis player Andre Agassi?

My kind of guy. 

Now that I have mentioned his name, what comes to your mind about Andre Agassi?

Tennis? Rebel? Wimbledon? Long hair? White clothing? Steffi Graf? Aggressive and attacking tennis style? The number one tennis player for many weeks and a grand slam winner.… Read the rest

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Authenticity Dialogue Leadership Reflection Self awareness

How authentic are you?

workers, or friends how authentic you are? If so, what did they tell you? If not, why not? Are you an open book or a mystery? Do people really know you and what you stand for?

This is the last Insight of chapter two in my book. For now, the working title of the chapter is BE yourself first.… Read the rest

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Growth Leadership Mindset Reflection Self awareness

Why better starts with who

I write about business. I write for leaders who are in business, leading teams to do business. I love conversations with leaders and understanding how they think, act, and lead. One of my favorite questions to ask leaders to get to know them is the question:

What is your business about?

Is it about making money?… Read the rest

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Alignment Culture Leadership Self awareness Team effectiveness

Love what you do

There are eleven thousand business books written on an annual basis. That’s about thirty books per day. So, if you decide to write a business book to get rich and famous, you must be absolutely one hundred percent sure of what you’re doing and how to write that best seller.

Some people succeed.… Read the rest

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Authenticity Life Purpose Self awareness Values

How are your values doing?

Over the past months, I have looked hard at my values.

Like my habits, I asked myself whether my values still worked for me. This is a logical consequence of making time to pause and reflect. You have to go deeper to get clearer and go further.

Values are crucial in life and business.… Read the rest

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Authenticity Learning Life Reflection Self awareness

What’s your word?

Italy. India. Indonesia (Bali).

No, those are not my holiday destinations for 2024. They’re also not countries where my latest clients have their headquarters (I wish).

Do you know what these three have in common, except that all three start with the letter I?

Hint: all three countries play a role in one movie.… Read the rest

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Communication Growth Leadership Reflection Self awareness

Jump over your shadow

How often do you jump over your shadow to get what you want done?

How often do you have to compromise some of your values, principles, or beliefs to make progress on your ambitions? 

Your shadow reveals who you really are. Your shadow is the perfect reflection.

And sometimes, you need to let go of that perfect reflection to move forward.
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Beliefs Learning Life Mindset Self awareness

You’re not your Thoughts. You’re not your Feelings.

One of the more complex concepts to grasp is that who we are is not defined by our thoughts or feelings.

Thoughts and feelings come and go. They’re as fluid as the water coming out of your faucet. You turn it on, and it’s there. You turn it off, and it’s gone.… Read the rest

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Feedback Leadership Role Model Self awareness

Does the mirror tell you that you are a role model?

Nearly all companies worldwide have some version of integrity as a value. Only a few have clearly defined what behaviors they expect when they speak about integrity. And even fewer companies reinforce and live by those behaviors.

Just for fun, let’s say that 80 out of 100 companies have integrity as a value.… Read the rest

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Feedback Leadership Learning Qualities Reflection Self awareness

Why should anyone be led by you?

I recently got reminded of this book again.

I was part of an inspiring conversation with a group of senior leaders discussing talent growth inside their organization.

We talked about the mindset to disrupt yourself, ask yourself and others the hard questions, leaving your comfort zone frequently to learn and expect the same from others.… Read the rest

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Discipline Growth Habits Reflection Self awareness

Are your habits working for you?

Last year in December, my headspace meditation streak that lasted for over 250 days got interrupted because I did not meditate for a day.

I’ll admit that I had set a goal of reaching 365 days of uninterrupted meditation, so when I skipped a day and saw the counter going back to zero, I had a slight moment of sadness.… Read the rest

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Communication Leadership Learning Qualities Self awareness

Simplifier or Complexifier?

I’m not a finance guy.

But I’ve done enough finance in my life to understand the principles when I put my mind to it. My brain can build many connections fast, but when it comes to finance, I need to think.

That’s why I’ve always admired people who can make complex stuff easy to understand. … Read the rest

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Life Mental health Purpose Reflection Self awareness

The undeniable and magnificent power of now

Losing a loved one is the most significant test for embracing the now.

I lost my mother recently. Unexpected.

I won’t elaborate more on that event itself, but more about my experience from when it happened until a few days after.

It has everything to do with the power of now. … Read the rest

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Communication Feedback Life Reflection Self awareness

The brutal truth about Intention and Impact

Nearly twenty years ago, I had my first conversation with a mentor who helped me shape who I am today.

I was running supermarket operations at that time, working for a CEO who, in my eyes, was not meant to be CEO. 

He was a former CFO who never transitioned from being a CFO to become a CEO.… Read the rest

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Growth Humanity Life Reflection Self awareness

Are you an exceptional human being?

Let’s start with a disclaimer about the word exceptional.

It’s connected to the two words human and being.

I’m not discussing in this insight whether you are an exceptional manager or leader.

No, I mean here how you live your life, interact with others, and make a difference daily.

For yourself and others.… Read the rest

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Growth Growth Life Purpose Self awareness

Abraham or Tony?

Who do you know better?

Abraham Maslow or Tony Robbins?

Maslow is known for his hierarchy of needs, going from physiological needs to the need for self-actualization. 

Maslow was one of the most influential psychologists of the twentieth century.

Tony Robbins is known for filling up ballrooms and concert venues with thousands of ‘fans’ looking for personal breakthroughs.… Read the rest

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Authenticity Humanity Learning Life Self awareness

What you can learn from snowflakes

It’s March.

The Maldives are long gone and a distant but unforgettable memory.

Spring seems to be in the air. The weather is not precisely spring-like.

I’m traveling to Belgium for a meeting, and our plane needs to be de-iced. 

Wind and snow circle the plane as I deliberate what I will write about on my way to Brussels.… Read the rest

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Feedback Leadership Presence Reflection Self awareness

How authentic are you?

Have you ever asked your close family, coworkers, or friends how authentic you are? If so, what did they tell you? If not, why not? Are you an open book or a mystery? Do people really know you and what you stand for?

This is the last Insight of chapter two in my book.… Read the rest