Categories
Differentiation Discipline Execution Helping others Mindset

How to make a difference above and beyond.

The hospitality industry has always fascinated me.

I guess it has to do with my curious mind, love for discovery and travel, and passion for making a difference in people’s lives.

When you work in hospitality, you need to have a feel for the fact that your customers are looking for a good experience while being away from their zone of comfort.… Read the rest

Categories
Authenticity Culture Execution Kindness Values

Spirit to Serve

Some people have it by nature; others get it by training. Some never do.

Some people have a serving mentality just by being who they are.

Erikjan Lantink

This story is about them and to honor them.

Concretely, it is about two people working in the bar of the hotel I’m staying in while working in Ljubljana, Slovenia.… Read the rest