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Behavior Belonging Leadership Psychological Safety Self awareness

What do leadership and a caramel macchiato have in common?

I remember vividly one of my university lectures on consumer behavior. I studied economics, specialized in management and marketing, and loved the lessons on behavior. 

I was already interested in culture (I took an elective on Japanese culture and what we could learn from Western societies), psychology (I excelled at organizational psychology), and consumer behavior (which is crucial for business success).… Read the rest

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Authenticity Humanity Leadership Self awareness Trust

How do you make a lasting difference? Be human! Be you!

One of my favorite exercises to do with teams is the lifeline exercise. A lifeline exercise involves a conversation among team members who share their life journey, focusing on those moments when life takes a turn for the better or worse.

Moments one will never forget when reflecting on life. 

One of those moments was when I decided to take on a job opportunity in the Czech Republic in 1995.… Read the rest

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Courage Culture Fear Psychological Safety Self awareness

Don’t challenge me, Erikjan!

I consider myself outspoken and not afraid to voice my opinion when I disagree.

It’s who I am.

It’s how I was raised, and it’s part of the Dutch culture.

We’re direct, curious, and want to know why we’re doing something.

“Because I tell you so” doesn’t do very well with most Dutch people.
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Culture Leadership Performance Team effectiveness

Discover the number one driver of team performance

Did you ever walk into a meeting with people you never met before, and you felt immediately something was off?

Nobody had said a word yet, and still, you knew what you were experiencing wasn’t right.

Then, well into the meeting, you suddenly realize what’s going on.

People are afraid to say what they’re thinking.… Read the rest